![]() > I'm debating whether I should renew or not It depends which currency your account uses (and local tax rates), and the length of the renewal period requested (one year or three years). Whatever your "My Avid" account web page says. ![]() > Also, do you happen to know the price tag on it? Whatever your "My Avid" account web page says, at > Do I have until October 21st to renew it? Are you able to either confirm or deny a perpetual Support and Upgrade Plan with the subscription license? Thank you very much. I believe I recently saw a forum saying that a new update for Sibelius is available maybe it's worth downloading it prior to the expiration of my Support and Update Plan? Lastly, just to clarify, is Avid trying to phase out the perpetual license by switching to a subscription license? I had that prior to my perpetual license, and do not recall if I had access to a Support and Upgrade Plan with the subscription license. Do I have until October 21st to renew it? Also, do you happen to know the price tag on it? I'm debating whether I should renew or not, as I have never used my support plan, and unless my Sibelius updates automatically, I do not recall when I last manually updated. I didn't know about the renewal situation though for the Support and Update Plan. Thank you for the information I was concerned that my Sibelius application itself was somehow expiring. So, if you value the nature of your Perpetual Licence, and the updates to Sibelius, you should seriously consider renewing the Support and Update Plan. ![]() The only way back to support and updates would be to sacrifice your existing Perpetual Licence, and cross-grade to a Subscription Licence. not be entitled to Support from Avid without charge.įurthermore, if you allow the Support and Update Plan to lapse, it is not possible later to "get back on the bus" with support and updates for your current Perpetual licence. not receive any more Sibelius fixes and updates Without an in-date Support and Update Plan, you will: Your perpetual licence is not in question. > Since I bought the perpetual license, I should never have to renew my contract, correct? No, it is a real situation, not a glitch. Your purchase included one year of Support and Updates. No, it is not the licence that is expiring, it is the Support and Update Plan which will expire. However, my account is now telling me that this license will expire on the 21st of October, 2020.
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